The property, as one
working system
Overview, Reservations, Front Desk, Rooms and Guests. Built for a 24-key estate across the Courtyard, Harbour Wing and Tower, and used by every shift from the 07:00 handover to the night audit.
Tonight, across three wings
- In house
- 22
- Arrivals
- 7
- Departures
- 6
- Out of order
- 1
Overview first, then the four surfaces underneath it
THE SHIFT BOARD, BOOKING SOURCES, AVAILABILITY AND ARRIVALS ON ONE SCREEN
Detail is only useful when the desk can act on it
The state of a key, the balance on a folio, the reason a room is out of order — surfaced at the moment somebody has to make the call, not buried in a report nobody opens.
Turn times you can defend
Every departure timed from checkout through to inspected
Folios that leave the building cleanly
Print, export or send a folio without rekeying a charge
Room nights, not guesswork
Confirmed stays by month, counted the same way every time
Sellable · inspected · in progress · dirty · out of order
All 24 keys in one grid
Housekeeping state on every room, set from the floor
412 · Harbour Wing
Inspected — king, harbour view, $585 tonight
Status: Back on sale at 14:20
Turnover, end to end
Departure settled to back on sale, with the inspection logged
Handover
that
holds
Written as the shift happensEvery late checkout, released no-show, out-of-order key and held balance is recorded against the room and the folio as it happens. At 22:00 the incoming duty manager reads one list instead of reconstructing the day from memory.
Shift handover — Front Office
Late shift
- 14:02412 Harbour WingInspection passed, key back on sale
- 14:11318 TowerLate checkout agreed to 16:00, folio held open
- 14:26106 CourtyardOut of order — thermostat, engineering notified
- 15:04224 Harbour WingArrival moved to corporate rate plan, $465
- 15:39121 CourtyardNo-show released at cut-off, room resold
- 16:12207 Harbour WingCard on file declined, guest asked at check-in